Privacy Policy

Privacy Policy

Last updated: April 2026

This is an English translation for your convenience. The German version is the legally binding document.

1. General information

The protection of your personal data is important to me. I treat your personal data confidentially and in accordance with the statutory data protection regulations, in particular the General Data Protection Regulation (GDPR), and this privacy policy.

This privacy policy informs you about what personal data is collected when you visit this website, for what purposes it is processed, and what rights you have.

2. Controller

Responsible for data processing on this website:

Dr. Jennifer Ailed Chan de Avila La Menodoula Oderstraße 13 12051 Berlin Germany

Email: jen@lamenodoula.com

3. SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the change from "http://" to "https://" in the browser's address bar and the lock symbol in your browser bar.

4. Hosting

This website is hosted by the following provider:

Shopify International Ltd. Victoria Buildings, 2nd Floor 1 Haddington Road Dublin 4 Ireland

When you visit this website, the hosting provider automatically collects information such as:

  • IP address

  • Date and time of the request

  • Browser type

  • Operating system

  • Referrer URL

This data is used for the technical provision and security of the website.

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in a secure and stable provision of the website).

5. Contact

If you contact me via the contact form or by email, your information will be processed in order to handle your request.

This includes in particular:

  • Name

  • Email address

  • Message

  • Organisational information

Recipients of the data may be technical service providers used for the provision and processing of the communication.

Legal basis: Art. 6 para. 1 lit. b GDPR (initiation of a contract) or Art. 6 para. 1 lit. f GDPR (legitimate interest in responding to your enquiry).

The provision of certain data is necessary to process your enquiry or deliver a service. Without this information, the respective service may not be possible.

6. Use of Google Workspace

For the organisation of my business communication and collaboration, I use Google Workspace.

Provider: Google Ireland Limited Gordon House, Barrow Street Dublin, Ireland

Personal data processed when using Google Workspace may include:

  • Email communication

  • Calendar data

  • Documents and files

  • Contact data

This data is used exclusively for carrying out my professional activity and communicating with clients.

Transfer to third countries: A transfer of personal data to the USA may take place. This is based on appropriate safeguards, in particular the EU-U.S. Data Privacy Framework and the European Commission's Standard Contractual Clauses.

Legal basis: Art. 6 para. 1 lit. b GDPR (performance of a contract) and Art. 6 para. 1 lit. f GDPR (legitimate interest in efficient and secure communication).

7. Appointment booking via Calendly

This website offers the option of booking appointments via the Calendly service.

Provider: Calendly LLC USA

Personal data processed during appointment booking includes in particular:

  • Name

  • Email address

  • Appointment details

This data is used exclusively for the organisation and delivery of appointments.

Transfer to third countries: A transfer of personal data to the USA may take place. This is based on appropriate safeguards, in particular the EU-U.S. Data Privacy Framework and the European Commission's Standard Contractual Clauses.

Legal basis: Art. 6 para. 1 lit. b GDPR (initiation and performance of a contract).

8. Video conferencing via Zoom

For consultations, workshops, and meetings, I use the Zoom service.

Provider: Zoom Communications Inc. USA

Personal data processed when using Zoom may include:

  • Name

  • Email address

  • Communication content

  • Technical connection data

Use is exclusively for the delivery of consultations, workshops, or meetings.

Transfer to third countries: A transfer of personal data to the USA may take place. This is based on appropriate safeguards, in particular the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses.

Legal basis: Art. 6 para. 1 lit. b GDPR (performance of a contract).

9. Newsletter via MailerLite

If you sign up for my newsletter, I use your email address exclusively to send information about offers, events, and content.

Provider: UAB MailerLite Vilnius, Lithuania

You can unsubscribe from the newsletter at any time via the unsubscribe link in the newsletter or by sending me a message. The withdrawal of your consent does not affect the lawfulness of processing carried out before the withdrawal.

Legal basis: Art. 6 para. 1 lit. a GDPR (consent).

10. Customer relationship management via Pipedrive

For managing client contacts and projects, I use the Pipedrive service.

Provider: Pipedrive OÜ Tallinn, Estonia

Personal data that may be stored includes:

  • Name

  • Contact details

  • Communication history

  • Contract information

This data is used exclusively for organising and delivering my services.

Legal basis: Art. 6 para. 1 lit. b GDPR (performance of a contract).

11. Automation via Zapier

For the technical connection of different systems, I use the Zapier service.

Provider: Zapier Inc. USA

Zapier enables the automated transfer of data between different applications, in particular:

  • Contact form

  • Appointment booking

  • Newsletter

  • Customer management

Transfer to third countries: A transfer of personal data to the USA may take place. This is based on appropriate safeguards, in particular the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses.

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in the efficient organisation of my business processes).

12. Google Analytics

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin, Ireland).

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to and stored on a Google server. IP addresses are anonymised before transmission (IP anonymisation).

A transfer of personal data to the USA may take place. This is based on appropriate safeguards, in particular the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses.

Use only takes place with your consent via the cookie banner. You can withdraw your consent at any time with effect for the future.

Further information on the handling of user data by Google Analytics can be found in Google's privacy policy: https://policies.google.com/privacy

Legal basis: Art. 6 para. 1 lit. a GDPR (consent).

13. Cookies

This website uses cookies. Cookies are small text files stored on your device.

Some cookies are technically necessary for the operation of the website (e.g., session cookies, security cookies). Others serve to analyse, measure reach, or improve the website.

To obtain your consent for cookies that are not technically necessary, I use Shopify's cookie consent tool (Customer Privacy API). Via the cookie banner, you can freely decide which cookies you agree to. You can withdraw your consent at any time via the cookie settings on this website with effect for the future.

Legal bases:

  • Technically necessary cookies: Art. 6 para. 1 lit. f GDPR

  • Analytics and marketing cookies: Art. 6 para. 1 lit. a GDPR (consent)

14. Links to social media

My website contains links to my profiles on the following platforms:

These are external links only (no embedded content or plugins). Data is only transmitted to the respective provider when you click on one of these links. The data processing there is governed by the privacy policies of the respective platforms.

15. Data retention

Personal data is stored only for as long as is necessary for the respective purpose or as long as statutory retention obligations exist.

This includes in particular:

  • Contract and invoice data: 10 years in accordance with § 147 AO and § 257 HGB

  • Contact enquiries: until the enquiry has been fully processed, generally no longer than 6 months after the conversation ends

  • Newsletter data: until you withdraw your consent

16. Your rights

You have the right at any time to:

  • Access your stored data (Art. 15 GDPR)

  • Rectification of incorrect data (Art. 16 GDPR)

  • Erasure of your data (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Object to processing (Art. 21 GDPR)

  • Withdraw your consent (Art. 7 para. 3 GDPR)

The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before withdrawal.

To exercise your rights, a simple notification is sufficient: jen@lamenodoula.com

17. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority.

Competent supervisory authority:

Berliner Beauftragte für Datenschutz und Informationsfreiheit Alt-Moabit 59–61 10555 Berlin Germany

Website: https://www.datenschutz-berlin.de